Contact Solar Metrix

Email us

We handle support by email so that questions, files and corrections stay in one place. Choose the address that matches your reason for writing:

We aim to reply within two to three business days. Complex data requests may take longer; we will confirm receipt and tell you what we need.

What to include

For a calculator question, send:

• the page URL and, if possible, the calculator name;
• the inputs you used, including units and currency;
• the result you expected and the result you saw;
• your device, browser and whether you were on mobile or desktop;
• a screenshot if the issue is visual.

Please do not email payment card numbers, bank details, government ID or other sensitive documents. We do not need them to answer a calculator question.

Privacy requests

You can ask us to access, correct or delete personal data you submitted, or to stop sharing a quote request with installers. Email privacy@solarmetrix.app with “Privacy request” in the subject. We may need to verify that the request relates to you before acting. See the Privacy Policy for the full process and your rights.

Security reports

If you believe you have found a security issue, email privacy@solarmetrix.app with “Security” in the subject. Please do not test the issue against other users, attempt to access data that is not yours, or publicly disclose it before we have had a reasonable chance to respond.

Postal and company details

Operator: Solar Metrix Dev Team
Location: Multan, Punjab, Pakistan
Email: privacy@solarmetrix.app

We do not operate a public walk-in office or a telephone support line. If a legal or regulatory matter requires a postal address, contact us by email and we will provide the appropriate details.

Before you write